A US company has started its own customer service agency to try to take JetBlue’s customer service into its own hands.Elan, a mobile phone service…
When you’re making a lot of money, it’s hard to find a way to use the money you’ve made to make things better.So, when you’re…
The Elan Corp. CEO said the company is not “at the point of making the same mistake” that the U.S. government made with its outsourcing…