A Walmart customer-service staff member has been slapped into concrete after a dispute with a customer service representative, the company has confirmed.
The incident occurred on Sunday at a Walmart store in South Australia, where a customer was attempting to buy a laptop.
Walmart confirmed the incident, which happened in the parking lot of a store in the city of Karratha, on Sunday morning, and the employee has been released from hospital.
“The employee is currently receiving treatment for his injuries and will be able to resume normal duties in the future,” the company said in a statement.
However, some customers are questioning why Walmart chose to use concrete, rather than other forms of construction to hold its staff.
The incident is the latest in a string of incidents involving staff at Walmart, with the company facing accusations of racism and sexual harassment from some customers.
Some customers say the Walmart workers should have been trained on how to safely deal with customers, rather using concrete as a barrier.
“It’s an outrage that Walmart has been forced to resort to such a cruel way of handling its customers and the workers themselves,” the local ABC affiliate, The Star, said on its Facebook page on Monday.
“What’s even worse is the fact that this has been going on for years and years and that it was only just recently that they realised they could no longer be trusted.”
In February, a customer who had bought a TV set at Walmart in Tasmania was accused of being a racist by a staff member.
In April, Walmart was accused by a customer of racially abusing staff in China.
A spokesperson for Walmart confirmed that a customer had been “slampled” to concrete.
“At Walmart, we are committed to providing our associates with the highest level of safety and professional respect,” the spokesperson said.
Earlier this week, a Walmart employee was accused in a video of grabbing a customer’s face with a belt, while another worker allegedly punched a woman who was trying to intervene in a fight. “
Our Walmart associates are trained on safe handling of customers and are committed in working towards achieving those standards.
Earlier this week, a Walmart employee was accused in a video of grabbing a customer’s face with a belt, while another worker allegedly punched a woman who was trying to intervene in a fight.
As well as the physical attacks, workers were reportedly verbally abused by customers who were upset at the store’s handling of a woman with Down syndrome.
Customers were also allegedly asked to leave the store.